Example: deploying a humanoid showroom assistant. Alongside the hardware, the partner’s expertise and ongoing services create value.
01Paid proof of concept
Agreed objectives, a short pilot and measurable acceptance criteria. Revenue: fees for needs assessment and the proof of concept.
02Integration
Integration of the knowledge base, business systems, end effectors and workflows. Revenue: a one-off development and deployment fee.
03Operation
Monitoring, incident management and application support. Revenue: a monthly service fee under contract.
04Maintenance
Scheduled inspections, replacement of wear parts and repairs. Revenue: maintenance contracts and individual service fees.
05Additional services
Training, new content, new locations and additional functions. Revenue: fees for training, content updates and extensions.
An illustrative business model, not a guaranteed return. Margins, licences, manufacturer support and service-level agreements must be clarified for each project.